We recently ordered vinyl lettering for our boat from you. We are very pleased with your product. It went on easily and looked great when we finished. I have recommended your product to some of my friends. Thanks again.
—Gary
Thanks for the 2 signs for our small "Li'l Miss" sail boat. The red color is perfect and they were easy to apply, especially with your directions.
—Donna
Information
Click topic for more information...
- Applying Your Vinyl Letters (Instructions) »
- About Us »
- Using the Shopping Cart »
- Ordering Products »
- Ordering Problems »
- Payment Security »
- Shipping Costs »
- Return Policy »
- Privacy Policy »
About
Us
This web site was developed by Dennis & Eric Smith -- two brothers who have learned what it takes to build a strong business by providing great products and excellent service. In 1994, they started Two Brothers Engraving—now known as 2 B Personalized—which has become a successful business in Marion, Indiana. Denny continues to run the business, expanding into more online services. Be sure to visit his other website at 2bpersonalized.com, specializing in engraved plaques, trophies, awards, and gifts.
Using the Shopping Cart
NOTE: Adding an item to the Shopping Cart does not obligate you to buy it. Like shopping at your local grocery store, the online Shopping Cart simply holds the items you think you might purchase, but you do not actually purchase them until you click on the Check Out button.
When you've finished filling out all the information to order your boat name or label, click on the "Continue" button found at the bottom of the page. If you want to order one of the other items on our site, just click on the "Add to Cart" button; this will add that item to your Shopping Cart.
To view the items in your Shopping Cart, click on the "Shopping Cart" link located at the top of each page. You will then be shown all items currently in your cart. You have several options at this point... You can delete any item(s) from your cart; change the quantity being ordered for any item(s); proceed to Check Out to purchase the items in your cart; or leave this site without buying anything (which will cause your cart to be emptied).
To add more items to your Shopping Cart, click on the "Back to Shopping" button located at the top of the Shopping Cart page and keep adding items as described above.
If you are finished shopping, click on "Check Out" (by clicking on the link located on the upper-right of each page, or clicking on the button at the top of the Shopping Cart page).
Ordering 
Review the items in your Shopping Cart and make whatever changes you want (deleting an item, adding an item, changing the quantity of an item, etc.). Make any changes you want and then click on the "Update" button at the bottom of the the Shopping Cart page. Once your order is finished, click on "Check Out" (by clicking on the link located on the upper-right of each page, or clicking on the button at the top of the Shopping Cart page).
A personal information page is then displayed where you will enter your name, address, email address, credit card info, and any special instructions for your purchase. You can enter this information with confidence because this site is a secure site. And don't worry about getting added to some junk email list. See our Privacy Policy.
An Order Confirmation page will then appear. This is your last chance to change your order. If you have changed your mind about an item or if you find an inaccuracy, click on the Change Order button. If everything is correct, click on the Continue button to complete the transaction.
After your order is submitted, you will see a final Confirmation Page. Print a copy of this page; it contains valuable information about your order and will be your receipt.
Your credit card is not immediately charged. We do not charge your credit card until one of our staff has reviewed your order to make sure all information is complete and accurate.
Other Ordering Options: Feel free to call us toll free at 866-896-2767. You will be calling our store location. You can also request an order form be sent to you by email or fax or regular mail. Just contact us and let us know what you need.
Ordering Problems
Does your browser just jump back to the top of the page when you click the "Continue" button? Then your browser settings have been changed to disable scripts.
JavaScript is commonly used by web sites to allow interaction between the site and you. We use scripting to process your order. However, if your browser preferences were somehow changed to not accept scripts, then your order won't process. You simply need to return your browser to its default setting by enabling scripting again. In Internet Explorer, you do this by following these steps:
- Go to the browser's "Tools" menu and select "Internet Options."
- Click on the Security tab.
- Click on the "Custom Level" button.
- Scroll down the list until you come to "Scripting: Active scripting" and make sure that "Enable" is selected.
- Click "OK" and confirm the change.
If you're experiencing any other difficulties with placing your order, then please contact us and let us know. Thank you.
Payment Security
Online Payments: In order to protect your credit card information from theft, a Web Server is being used that supports the SSL protocol. If your browser supports Secure Socket Layer (SSL) protocol (currently the majority of browsers do), then your credit card information will be protected whenever you submit a credit card number to us. We have designed our order software to automatically detect whether your browser supports secure transactions and it will notify you if your browser does not support this feature. Our SSL certificate was issued by GeoTrust® and is compatible with Microsoft Internet Explorer™ 5.01 and higher and Netscape/AOL Web browsers version 4.51 and higher.
Secure Payment by Phone: If you still feel uncomfortable submitting your credit card number online, you also have the option of placing your order by phone. Call us at (765) 662-2660. (You will be calling our store location, so the phone will be answered "Two Brothers Engraving.")
Shipping Costs
We ship standard UPS Ground, 5-7 days, inside the U.S. We also ship USPS if requested or beneficial. Shipping charges are based on the amount of your order, following the chart below.
Order
Total |
Shipping |
| below $25.00 | $9.86 |
| from $25 to $49.99 | $12.22 |
| from $50 to $74.99 | $13.91 |
| from $75 to $99.99 | $16.15 |
| Over $100 | FREE |
Return Policy
Since all our products are custom made, we cannot accept any returns. However, we will be happy to correct any mistakes that were our fault. Please contact us if you have any questions regarding returns.Privacy Policy
We will only use the information you give us to process your order. We will not share your information, including email address, with anyone!
©2002 2 B Personalized. Web Design by T2Designs.com.